My Password Reset Link Says Invalid
An "invalid" message almost always means the reset link has expired or was already used. Reset links work exactly once, and only the newest one you've requested is active.
Here's the clean path:
- Request a fresh link at https://auth.prolificworks.com/password/reset
- Open the newest email that arrives. Check your spam folder if you don't see it within a few minutes.
- Click the link right away and set your new password.
If you requested several reset emails, ignore the older ones; only the most recent link will work.
Still seeing the error on a brand new link? Email us at support@prolificworks.com and we'll reset things from our side.