Support for Readers Claiming Your Books
Although Prolific Works offers customer support for readers, they might contact you with questions as well. Here are some solutions for common problems that readers experience:
Adding eBook Files to Kindle and Kindle App
Adding eBook Files to Nook and Kobo
Selecting a Different File Type
Which File Type Should I Download?
Reader Didn't Receive Their eBook
If you want to explore other solutions for reader problems, you can find our reader support