Support for Readers Claiming Your Books

Although Prolific Works offers customer support for readers, they might contact you with questions as well. Here are some solutions for common problems that readers experience:

Adding eBook Files to Kindle and Kindle App

Adding eBook Files to Nook and Kobo

Selecting a Different File Type

Which File Type Should I Download?

Reader Didn't Receive Their eBook

If you want to explore other solutions for reader problems, you can find our reader support  documents  here .